Who we are

Though it appeared the archdemon had been taken out and the darkspawn were being driven back underground, there were still some stragglers to clear out, and there were still hundreds of people who had been displaced because of the blight that were sick and injured and required help. There was still plenty of work left to be done, plenty of people still in need of help. Her resources were stretched thin, though she imagined many were, she was already receiving as much aid as was possible from her son in Denerim without looking like he was playing favourites to his mother, so she reached out to Amaranthine to see if any help could come from there. 

Some aid had been given in the way of medical supplies and medical help. A letter reached Madeline ahead of the help so that she could expect its arrival. Since it was too much stuff to send through the eluvian network, it would come the slow route. Madeline paced around the main road into town, expecting the help to arrive soon, based on when the letter had said they left and the fact that it was nearly a straight line from Amaranthine to West Hills. As soon as she saw the caravan crest the hill, she told her adviser to go and gather some helpers to unload the supplies as soon as they were there. 

They probably weren't expecting to be met by the Arlessa, but she was a hands on leader, she led by example.